Refund policy
Returns
Return eligibility depends on two reasons
- If you receive a wrong product
- If you receive a damaged product
Where returns are accepted, items must be returned in the same condition they were received, unworn or unused, with tags, and in safe packaging or as otherwise indicated in the return instructions. We may reduce your refund if the item has been used, damaged, or handled more than necessary.
Contact 7358973814 or blueberrycollections2020@gmail.com to ask about return options and how to start a return.
How to start a return
360 degree un-boxing video is mandatory, with no cuts and edits.
Whether return or cancellation requests are accepted depends on the terms above and your rights under applicable law.
Contact us before returning an item.
Unless we state otherwise or applicable law requires otherwise, you are responsible for return shipping costs.
Damages and issues
Please inspect your order when you receive it and contact 7358973814 or blueberrycollections2020@gmail.com immediately if an item is defective or damaged, or if you received the wrong item.
Exceptions and non-returnable items
If you purchase items on offer, it can't be returned or exchanged.
Some items may not be eligible for return, as stated in the return terms above or on the product listing, website, or in-store at the time of purchase.
Contact us if you have questions about whether a specific item can be returned.
Exchanges
Contact 7358973814 or blueberrycollections2020@gmail.com us to ask about exchange options before returning your item.
Refunds
We will notify you after we receive and inspect your return and let you know whether the refund was approved. If approved, you will be refunded to your original payment method, unless otherwise stated. Your bank or payment provider may need additional time to process and post the refund.
If you do not see your refund within 7 working days since your refund was approved, contact 7358973814 or blueberrycollections2020@gmail.com.
This policy does not limit any rights you may have under applicable consumer protection laws, including rights that may apply if goods are defective, not as described, not delivered within the required or agreed timeframe, or otherwise do not comply with applicable law.
Contact
To request a cancellation, start a return, inquire about a return, ask about an exchange or report damaged items, please contact us at 7358973814 or blueberrycollections2020@gmail.com